At OpenBuy, we are committed to delivering your orders safely, efficiently, and affordably.
Standard Delivery
Our standard delivery service is available nationwide and is ideal for most orders.
Estimated Delivery Time: 7–15 Business Days
Express Delivery
Need your order faster? Choose our express delivery option during checkout.
Estimated Delivery Time: 7–10 Business Days
Available in selected areas.
Collection Option
Customers may qualify for collection from designated pickup points where available.
Please contact our support team for collection arrangements.
Direct Supplier Orders
Some products may be shipped directly from our international supplier network. Delivery times for these items may vary depending on product availability, customs processing, and shipping schedules.
Estimated Delivery Time: 7–21 Business Days
Order Tracking
Once your order has been dispatched, you will receive tracking information via email or WhatsApp (where applicable), allowing you to monitor your shipment’s progress.
Delivery Fees
Delivery costs are calculated at checkout based on:
Delivery location
Package size and weight
Selected delivery method
Important Information
Orders are processed during business days only.
Public holidays and weekends may affect delivery times.
Ensure your delivery address and contact details are correct when placing your order.
OpenBuy is not responsible for delays caused by incorrect address information or unforeseen courier disruptions.
Need Help?
If you have any questions regarding your delivery, please contact our support team.
